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Reset your password

  1. On the sign-in page, click Forgot password?.
  2. Enter your Email and click Send reset link.
  3. Click the link in the email, or type its 6-digit code and click Continue. Both are valid for one hour.
  4. Enter a New password, confirm it, and click Update password.
  5. If you use two-factor authentication, enter the current code from your authenticator app when asked.
  6. Sign in with your new password.

Good to know:

  • If an admin reset your password for you, you get the same email; start at step 3.
  • The new password follows the same rules as when you created your account.
  • If you've lost your authenticator and your recovery codes, you can't finish the reset yourself. Ask your organization's administrator to recover your account.

Next: Edit your profile