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Manage a user's account

Fix someone's profile, help them back in when they've lost their password, or adjust what they're notified about.

  1. In Admin, open Users.
  2. Find the person: search by name or email, or open the filter menu to narrow by Role, Status, Joined or Email verified.
  3. Click the person. Their details open in a side panel; Open full page gives them the whole screen.

Edit their profile

Under Profile, change their picture, banner, Display name, Bio or Language. Each change saves when you leave the field.

Send a password reset

Under Account actions, click Send password reset email. They get the standard reset link and choose the new password themselves; you never see it. If they also lost their two-factor device and recovery codes, your operator follows Recover a locked-out user.

Change their notifications

Under Notification preferences, switch categories on or off for in-app and email. Security emails can't be switched off. Most people prefer to manage this themselves.

Good to know:

  • You can't change a user's email address. They change it themselves; see Change your email or password.
  • While a user's deletion is scheduled, their profile, roles and settings are locked.

Next: Remove a user