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Set up achievements

Achievements are badges people earn automatically for things they do in the app, such as creating ten records or moving a card to Done. You define each badge and the conditions that award it. If Admin has no Achievements tab, achievements aren't enabled for your organization.

  1. In Admin, open Achievements and click New achievement.
  2. Enter a Name, a Description and the Points it's worth. Optionally upload an image for the badge.
  3. Click Save.
  4. On the new achievement, click Add condition.
  5. Under When this happens, pick the event to count, such as a card being created.
  6. In Times, enter how many of those events earn the badge.
  7. Under Award to, pick who gets the credit, usually the person who did it.
  8. To count only some of those events, click Add filter under Only when (optional) and pick a field and the value it must equal, such as the column a card moved into.
  9. Click Save.

Counting starts now: things people did before the condition existed don't count. Each person's progress is their own, and they see it in their badge gallery; see Achievements.

Good to know:

  • An achievement with no conditions can't be earned. With several conditions, meeting any one of them awards it.
  • Turn an achievement off with its Enabled switch to stop awarding it without deleting it.

Next: Keep an audit trail of admin changes